Terms of Service
Last Updated: July 9, 2025
These Terms of Service (the “Terms of Service” or “Terms”) form an agreement between you and VVRSE LLC and its affiliates (collectively, “VVRSE,” “we,” “us” or “our”) and contain important terms and conditions that affect your legal rights. Please read these Terms of Service carefully. By accessing or using our website, www.vvrse.com (or any successor links) or any associated web pages, or social media pages that are owned, operated, sponsored or provided by VVRSE (the “Site”), or by purchasing any VVRSE service or product (collectively, “Products”), shopping in our stores, signing-up for our emails, and/or by otherwise interacting with us online or offline, including via voice, e-mail, SMS, and chat communications (collectively, together with the Site and Products, the “Services”), you agree to comply with and be bound by these Terms of Service. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content. Please read these Terms carefully before accessing or using our website.
Our store is hosted on Shopify Inc., and our Privacy Policy is based on Shopify’s default policy language. We describe in our Privacy Policy and Your Privacy Choices how your personal information is collected and used, and certain rights you may have under applicable law. By using our Services, you acknowledge that you have reviewed and agreed to the Privacy Policy.
By accessing or using any part of the Site, you agree to be bound by these Terms, including our Privacy Policy and any additional terms, conditions, and policies referenced herein or made available by hyperlink. If you do not agree to all of the terms and conditions of these Terms and our Privacy Policy, do not access the Site or use any of our Services.
We reserve the right to modify these Terms of Service at any time, in our sole discretion. If we make changes, we will post the updated Terms on the Site and revise the “Last Updated” date above. We encourage you to review these Terms before making any purchase through the Site to ensure you understand the terms and conditions that apply.
1. ELIGIBILITY
You represent and warrant that: (a) you are at least eighteen (18) years old or the age of majority in your jurisdiction, whichever is greater, and have the legal capacity to enter into a binding contract; or, if you are at least the age of majority in your state or province of residence and are the parent or legal guardian of a minor, you may permit that minor to use this Site; by doing so, you consent to the minor’s use and accept responsibility for all of their activities on the Site; and (b) you will not use our Services for any unlawful or unauthorized purpose, and your use of the Services will comply with all applicable laws and regulations. You may not use our Services if you do not meet these eligibility requirements.
2. PROHIBITED CONDUCT
You shall not, in connection with your use of our Services, the Site, or its content:
a) Harass, abuse, insult, harm, defame, slander, disparage, or intimidate us or other users of our Services;
b) Discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
c) Violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;
d) Infringe any person or entity’s intellectual property or other legal rights, or commit a tort or wrongful act;
e) Solicit others to perform or participate in any unlawful acts;
f) Use our Services other than for their intended purpose;
g) Use another user’s account without permission, impersonate any person or entity, or misrepresent your affiliation with any person or entity;
h) Sell, resell, or otherwise commercialize our Services without VVRSE’s prior written consent;
i) Link to or frame the Services in any manner that suggests any form of association, sponsorship, approval, or endorsement by VVRSE without its prior written permission;
j) Copy, reproduce, distribute, modify, publicly perform or display, or create derivative works of the Services, except as expressly authorized in writing by VVRSE;
k) Submit false or misleading information;
l) Interfere with, disrupt, disable, or otherwise impair the operation of the Services or inhibit other users’ ability to use our Services in any way;
m) Upload, transmit, or introduce any viruses, worms, Trojan horses, spyware, ransomware, or other malicious, harmful, or destructive code or software;
n) Use data mining, robots, spiders, crawlers, or other automated means to access, scrape, harvest, or extract data from the Services, except as expressly authorized by VVRSE;
o) Develop, deploy, or distribute any applications, scripts, or software that interact with the Services without VVRSE’s prior written consent;
p) Send, post, or distribute unsolicited or unauthorized bulk communications, spam, chain letters, pyramid schemes, or any other form of unapproved mass messaging;
q) Use our Services for any illegal or unauthorized purpose, or engage in, encourage, or promote any activity that violates these Terms.
r) Engage in any conduct that, in our sole judgment, violates these Terms or is otherwise objectionable.
We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
3. ACCOUNTS
a) Your Accounts
You may be required to create an account to access certain Services. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You may not share your credentials or permit others to access your account. You agree to maintain the security of your account and to promptly notify us if you suspect any unauthorized access or use.
b) Accuracy, Completeness, and Timeliness of Information
You represent and warrant that all registration, account, payment, billing, and other information you provide to VVRSE in connection with your access or use of our Services, is truthful, complete, and current, and you agree to promptly update such information as necessary to maintain its accuracy. If you purchase any VVRSE Products or Services, you agree to provide accurate and current billing and contact information, including your email address.
c) Termination & Account Deactivation
VVRSE reserves the right, in its sole discretion, to refuse Service, restrict, deactivate, or otherwise disable any customer account within the Shopify platform, or cancel orders, including without limitation for suspected fraud, infringement, harassment, abuse, or any violation of the Terms. All obligations and liabilities incurred prior to such action shall survive.
4. PRODUCT DESCRIPTION, AVAILABILITY, AND PRICING
We make reasonable effort to ensure the accuracy, completeness, and timeliness of our Product listings, including the descriptions of materials, dimensions, weight, and colors, as well as images, availability, and pricing of our Products that appear on our Site and in references and links to Products (“Descriptions”). Despite our efforts, the Descriptions may occasionally be inaccurate, incomplete, or out of date. VVRSE reserves the right to correct any typographical or clerical error, inaccuracy, or omission in the Descriptions at any time, and to cancel or refuse any order placed in reliance on such error, inaccuracy, or omission. In the event that we make a change to an order to correct any error, we may attempt to notify you by contacting the e‑mail provided at the time the order was made, and give you the opportunity to either approve of the revised order details or cancel your order.
All product and service offerings, Descriptions, pricing (including coupons and discounts), and availability are subject to change at any time, without notice. We may place a limit on the quantities that may be purchased per order, per account, per payment card, per person, or per household. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.We may suspend or discontinue any product or service, in whole or in part, at any time and for any duration, at our sole discretion and without notice.
To place an order, you must use a valid billing and shipping address in one of the countries offered at checkout. We make no promise that products displayed on the Site are appropriate or available for purchase outside those supported markets. We reserve the right, but are not obligated, to limit the sales of our Products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. Any offer for any product or service made on the Site is void where prohibited. VVRSE shall not be liable to you or to any third party for any modification of the Descriptions, price change, or the suspension or discontinuance of our Services.
We make reasonable efforts to accurately display the attributes of Products, including the applicable colors; however, the actual colors you see will depend on your computer system, and we cannot guarantee that your computer will accurately display such colors. All weights, measures, and similar specifications are approximate and are provided for convenience only. For VVRSE Products made from materials such as pearls, gemstones, and other stone beads or components, characteristics such as minor surface blemishes, dimples, inclusions, growth lines, other naturally occurring marks, asymmetry, or variations in color, shape, and size, are inherent features. Therefore, the product you receive may differ slightly from online photographs in colors, luster, appearance, shape, size, dimensions, and weight; such variations of the materials and products shall not constitute “not‑as‑described” for purposes of any implied or statutory warranty.
All prices are shown in U.S. dollars and exclude all taxes or other charges (such as shipping and handling). Applicable Taxes and other charges such as shipping and handling, will be added to the amount of your purchase and itemized on the checkout page.
5. ORDERS AND PAYMENT
a) Offer and Acceptance.
When you place an order, you make a binding offer to purchase the selected products. Once submitted, this offer is irrevocable. A contract is formed only when VVRSE sends you a confirmation notice, and your payment has been successfully authorized and received. VVRSE reserves the right, at its sole discretion and without prior notice, to refuse service or to reject or cancel any order before delivery. In such cases, we will promptly refund any amounts you have paid for the canceled order.
b) Payment Authorization and Billing Information.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
By providing a credit card or other payment method accepted by us, you represent and warrant that you are authorized to use the designated payment method and that you authorize us (or our third-party payment processor) to charge your payment method for the total amount of your order (including any applicable Taxes and other charges) and any charges that you are responsible for under these Terms of Service. We may receive updated information from your issuing bank or our payment processor about any payment method you have stored with us, and you agree that we may use that updated information to charge any amounts owed to us. If the payment method cannot be verified, is invalid or is otherwise not acceptable, your order may be suspended or cancelled. You must resolve any problem we encounter in order to proceed with your order. If any of the items in your order are unavailable, we will charge only the prices, Taxes and other applicable charges associated with the items that are available and included in the shipment.
c) Order Modification.
Limited modifications, such as size or address changes, may be requested in writing within twenty-four (24) hours of placing your order. Such requests shall be accommodated at VVRSE’s sole discretion. We do not guarantee that every modification request will be accommodated.
d) Order Delays.
Occasionally, the production, shipping, or delivery of Products may be delayed. In such event, we will 1) make reasonable efforts to notify you of the delay and keep you informed of the revised shipping schedule, and 2)give you the opportunity to either approve of the revised shipping schedule or cancel your order.
e) Reservation of Rights.
We reserve the right to refuse or cancel any order if, in our reasonable judgment, it appears to involve suspected fraud or unauthorized activity (for example, mismatched billing/shipping information, failed verification checks, or unusually large orders). If we cancel your order after payment has been processed, we will notify you promptly and issue a full refund to your original payment method. This right is in addition to any other remedies available to us at law or in equity.
6. TAXES
You are responsible for any sales, use, duty, or other governmental taxes or fees (“Taxes”) due with respect to your purchase of items through the Site. We will collect applicable Taxes if we determine we have a duty to collect such Taxes. We will present an estimate of Taxes to be collected at checkout, except where we have clearly stated in writing that a price includes Taxes. The actual taxes charged may be adjusted from the amount shown at checkout. Several factors may cause this adjustment, such as variances between processor programs and changes in rates of Taxes.
We may collect import duties and taxes at checkout to help prevent customs delays. If we do not collect them at checkout, you remain responsible for remitting any such customs duties, taxes, and fees directly to the appropriate authority. Final Taxes collected may be adjusted from the estimate shown at checkout based on your shipping destination and applicable rates.
7. GIFT CARDS
A physical or electronic VVRSE Gift Card (“Gift Card”) may only be redeemed for purchases made on the Site or in person with an authorized VVRSE representative. A Gift Card is not a credit or debit card and is not redeemable for cash, except where required by law. Gift Cards cannot be applied to previous transactions. VVRSE is not responsible for unauthorized use, loss, theft, or damage of Gift Cards. VVRSE Gift Cards do not expire.
8. ORDER PROCESSING AND SHIPPING
a) Order Processing Time.
For pieces handmade to order in our California studio, production typically takes 7–10 business days. If an item requires more than 10 business days to produce, we will contact you promptly and give you the option to either cancel the order or proceed with the updated timeline.
b) Shipping
You agree to pay any shipping and handling charges shown at the time you make a purchase. We reserve the right to increase, decrease, add or eliminate shipping and handling charges from time to time; however, we will provide notice of the changes applicable to you before you make your purchase.
To ensure a smooth delivery experience, we may ship international orders Delivered Duty Paid (DDP) — this means duties and taxes are collected at checkout and paid on your behalf. If we do not collect them at checkout, you remain responsible for remitting any such customs duties, taxes, and fees directly to the appropriate authority. We reserve the right to not deliver to any country that is prohibited by applicable law or regulation.
c) Delivery Time
Any delivery dates or times shown as part of the checkout process are estimates only and are not guaranteed. The estimated transit time begins on the shipping date (not the order date) and does not include weekends, holidays, or unexpected delays due to weather, customs, or other unforeseen circumstances. We are not responsible for delays caused by the shipping carrier or other factors beyond our control.
d) Risk of Loss
Unless we state otherwise, risk of loss or damage to an item that you order passes to you upon delivery of the item by VVRSE to the carrier. Unless we state otherwise, risk of loss or damage to an item that you are returning passes to VVRSE upon delivery of the item by the carrier to VVRSE.
VVRSE is not responsible for any packages that are lost, damaged in transit, or marked as "delivered" by the carrier but are not received by you.
Our sole liability in connection with any insured loss or damage shall be limited to the lesser of: (a) the amount actually received by us from the insurer under the applicable insurance policy, or (b) the purchase price of the lost or damaged item(s).
e) Returned Or Refused Packages
If your package is returned to us as undeliverable, whether due to an incorrect or incomplete shipping address, refusal by the recipient, failure to collect the package from a pickup location, or any other delivery issue beyond our control, it is your responsibility to contact us at customer@vvrse.com within 7 days of our receipt of the package to request reshipment. You will be responsible for any additional shipping fees associated with resending the order.
If no reshipment request is received within 7 days, your order will be automatically refunded to the original payment method. The refund amount will be equal to the total paid, minus:
1) any original outbound shipping charges (if applicable), AND
2) a 15% restocking fee, calculated based on the total price of the returned item(s).
9. RETURNS AND EXCHANGES
Our Returns & Exchanges Policy is incorporated herein by reference and can be found at our Site. You must follow the procedures described in our current Returns & Exchanges policy to complete the exchange process.
Eligible items may only be exchanged or returned for store credit. The following items are not eligible for return or exchange: one-of-a-kind pieces, customized or personalized items (excluding custom-sized pieces), any items purchased at a discounted price, and items explicitly marked as “final sale.” For hygiene reasons, all pierced earrings are final sale. Any piece that has already been resized or exchanged is considered final sale and is no longer eligible for return or exchange again.
To initiate any return or exchange, you must first email customer@vvrse.com to request a Return Authorization (RA) number. Items shipped back without a valid RA will not be accepted and will be returned to sender at your expense.
Every return must include a copy of the original packing slip or order confirmation email. Returned items must be postmarked no later than 10 days after the original delivery date. We calculate the deadline based on the carrier’s postmark; packages postmarked after this 10-day window will not be accepted and will be returned to sender at your expense.
To qualify for exchange or store credit, returned merchandise must be received by VVRSE in its original, unworn, unaltered condition, including all original packaging, tags, dust bags, and any promotional items or documentation. We reserve the right to refuse any return that shows signs of wear, damage (other than packaging incurred in shipment back to us), missing components, or alterations.
Risk of loss or damage for any item you return or exchange remains with you until we have received the item at our facility. You are responsible for ensuring that returned or exchanged items are securely packaged and shipped. We strongly recommend obtaining tracking and insurance for the full value of the items, as VVRSE assumes no liability for packages lost or damaged in transit back to us. Once a returned or exchanged item is delivered to and accepted by VVRSE, risk of loss transfers to us.
Upon receipt, VVRSE will inspect your return for compliance with these conditions. If a returned item fails to meet any of the above conditions, VVRSE may, at our sole discretion:
- Refuse the return and ship the item back to you at your expense;
- Offer you a partial store credit in the form of shop gift card; or
- Assess a restocking fee sufficient to offset inspection, repackaging, processing costs, and any loss of resale value if the item shows signs of wear, damage, or is otherwise unsellable.
Additional Exclusions. VVRSE does not accept returns or exchanges for items in the following circumstances:
- The item was not purchased from our store (www.vvrse.com);
- The return is not initiated by the original purchaser or by a subsequent owner who can provide the original order number;
- The item is returned from outside the country or region to which VVRSE originally shipped it.
10. PRODUCT REPAIR SERVICE
VVRSE may, at its sole discretion, offer repair services as detailed in our Product Repairs page, which can be found at our Site. Such services are provided solely as a courtesy and do not constitute a warranty or guarantee. All fees, payment terms, and estimated timelines for repairs are contingent on parts availability and our capacity, and therefore, will be determined on a case-by-case basis and communicated to you by e-mail before any work begins. VVRSE’s liability for any repair service, whether in contract, tort, or otherwise, shall not exceed the total fees paid for that service. VVRSE reserves the right to accept or decline any repair request.
11. INTELLECTUAL PROPERTY RIGHTS & LIMITED LICENSE
a) Intellectual Property
All content on or delivered through VVRSE’s website, products, services, and social-media channels, including jewelry designs (sketches, CAD files, photographs, and finished pieces), text, graphics, images, photographs, logos, and video (collectively, “VVRSE IP”) — is the exclusive property of VVRSE or its licensors and is protected by U.S. and international copyright, trademark, trade dress, patent, and other intellectual property laws and treaties.
All intellectual property rights in any jewelry design that VVRSE creates, including any customizations, alterations, or adaptations VVRSE makes at a customer’s request, remain the exclusive property of VVRSE. You may purchase and own the physical piece, but you acquire only a limited license to wear, gift, or resell that one item. Any reproduction or manufacture of the underlying design, whether in whole or in part, without VVRSE’s prior written consent is strictly prohibited.
Nothing in these Terms transfers any ownership or intellectual property rights in the VVRSE IP to you, except for the limited license below.
b) Limited License
Subject to your compliance with these Terms, VVRSE grants you a revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the VVRSE IP solely for your personal, non-commercial viewing purposes. Any other use—such as copying, reproducing, modifying, distributing, publicly displaying, performing, creating derivative works, or reverse engineering the VVRSE IP—is strictly prohibited without VVRSE’s prior written consent and will automatically terminate this license.
c) Digital Millennium Copyright Act (DMCA) Notice
If you are a copyright owner or agent and believe in good faith that your rights have been infringed by content on VVRSE’s Site, please send a written notice to: DMCA Agent – VVRSE Legal Department, 4200 Chino Hills Pkwy, Ste. 135-148, Chino Hills, CA 91709, phone number: +1(626) 502-6608, or by e-mail at info@vvrse.com with “DMCA” in the subject line, and include the following in your notice:
- A description of the copyrighted work you claim has been infringed;
- A description of where the allegedly infringing material is located on our Site, with enough detail to allow us to locate it;
- Your name, mailing address, telephone number, and email address;
- A signed statement by the copyright owner or a person authorized to act on their behalf, affirming a good faith belief that the use of the material is not authorized by the copyright owner, its agent, or the law;
- A statement, made under penalty of perjury, that the information in the notification is accurate and that you are the copyright owner or authorized to act on behalf of the copyright owner.
VVRSE reserves all rights not expressly granted in these Terms. Unauthorized use of any VVRSE IP may result in civil and criminal penalties, and VVRSE will pursue all available legal and equitable remedies to the fullest extent permitted by law.
12. USER-GENERATED CONTENT & SUBMISSIONS
The following terms apply whenever you: (a) upload or post content to any VVRSE-controlled website, mobile site, or social-media page; or (b) provide VVRSE with ideas, comments, feedback, images, photographs, illustrations, text, audio, video, or other materials through any channel, including, without limitation, email, direct message, SMS, chat, or physical mail (collectively, “User Content”). By submitting User Content, you acknowledge that you have read, understood, and agree to these terms.
a) License & Repost Permission
By making User Content available, you grant VVRSE a perpetual, worldwide, royalty-free, sublicensable, transferable license to use, reproduce, modify, adapt, publish, translate, distribute, publicly perform, publicly display, and create derivative works from that User Content in any media, for any lawful purpose, including marketing and advertising, without additional notice or compensation. To the extent permitted by law, you waive any moral rights in your User Content. We are not obligated to use any User Content and may remove it at any time for any reason.
b) Your Representations & Warranties
You represent and warrant that:
1) You own the User Content or have all rights necessary to grant the license above, including the right of publicity for any identifiable person.
2) Any statements or reviews reflect your genuine opinions and experiences.
3) Your User Content does not violate any law or infringe any third-party copyright, trademark, privacy, publicity, or other right.
4) Your User Content is free of viruses, malware, or other harmful code.
c) Prohibited Content
You agree not to upload, post, or transmit User Content that:
1) Is unlawful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, pornographic, libelous, invasive of another’s privacy, or otherwise objectionable;
2) Infringes any patent, copyright, trademark, trade-secret, privacy, publicity, or other legal right;
3) Provides instructions for illegal activities or promotes violence;
4) Contains false or misleading statements or impersonations;
5) Includes unsolicited promotions, spam, pyramid schemes, or commercial solicitations;
6) Discloses personal data about a third party without consent;
7) Attempts to gain unauthorized access to our Services or data;
8) Contains viruses, worms, ransomware, or other malicious code; or
9) Interferes with, disrupts, or degrades the operation of the Services.
Enforcement of these guidelines is at VVRSE’s sole discretion; failure to enforce in one instance does not waive our right to enforce in others.
d) Moderation & Removal
VVRSE may, but is not obligated to, screen, edit, refuse to post, or remove any User Content at any time and for any reason without notice. We may suspend or terminate your access to the Services if we determine, in our sole discretion, that your User Content violates these Terms under Section 12 or applicable law.
e) Indemnity
You agree to defend, indemnify, and hold harmless VVRSE, its officers, directors, employees, agents, and affiliates from any claims, losses, damages, liabilities, or expenses (including reasonable attorneys’ fees) arising out of or related to your User Content or your breach of these Terms under Section 12.
f) Disclaimer & Limitation
All User Content is provided by users and is not endorsed by VVRSE. We make no warranties as to its accuracy or reliability. UNDER NO CIRCUMSTANCES WILL VVRSE BE LIABLE FOR ANY LOSS OR DAMAGE ARISING FROM USER CONTENT, SUBJECT TO THE “DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY” SECTION.
g) DMCA & Law-Enforcement Cooperation
We respect intellectual-property rights and comply with the DMCA. We may disclose your identity or other information if required by law or court order or to protect third-party rights.
13. TEXT MESSAGING CONSENT
By providing your phone number during checkout or through customer service channels, you consent to receive text messages from VVRSE regarding your order. These messages are transactional in nature, and may include order confirmations, product inquiries, shipping updates, delivery notification, or customer service follow-ups. These messages may be sent via an automated messaging system, or manually by a VVRSE representative and are not part of a marketing campaign.
Message and data rates may apply. You may opt out of receiving these communications at any time by following the instructions in the message or contacting us at customer@vvrse.com. Please note that opting out may prevent you from receiving important updates about your order and limit our ability to assist you with your order.
14. OPTIONAL TOOLS
You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features shall also be deemed part of the Services and are subject to these Terms of Service.
15. THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third party functionality). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Services to access these materials or third party sites, you do so at your own risk.
We are not liable for any harm or damages related to your access of any third-party websites, or your purchase or use of any products, services, resources, or content on any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third-party.
16. RELATIONSHIP WITH SHOPIFY
VVRSE is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with VVRSE. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and VVRSE, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with VVRSE.
17. PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed here, and certain personal information may be subject to Shopify’s Privacy Policy, which can be viewed here. By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in other countries than where you reside, in order to provide services to you. Review our Privacy Policy for more details on how we, Shopify, and our partners use your personal information.
18. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
You agree that your use of, or inability to use, the Service is at your sole risk. Any service, products, and content provided by VVRSE are offered “as is” and “as available” without warranties of any kind, either express or implied. VVRSE HEREBY DISCLAIMS ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO:
- IMPLIED WARRANTIES OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT;
- WARRANTIES THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR THAT DEFECTS WILL BE CORRECTED;
- WARRANTIES THAT THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE.
- WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE.
You understand and agree that, to the fullest extent permitted by applicable law, VVRSE, our directors, officers, employees, partners, agents, and representatives, will not be liable to you under any theory of liability—whether based in contract, tort, negligence, strict liability, warranty, or otherwise—for any indirect, consequential, exemplary, incidental, punitive, or special damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages that may be incurred by you, arising out of or in any way connected to these Terms of Service or the use of, or inability to use, any Product or Service, including, without limitation, any damages caused by or resulting from reliance by you on any information or items obtained from us, whether or not VVRSE has been advised or should have been aware of the possibility of any such losses.
VVRSE relies on third-party suppliers for certain materials and components and, accordingly, disclaims all liability for any inaccuracies or misrepresentations arising from vendor-supplied information.
You understand and agree that, to the fullest extent permitted by applicable law, VVRSE’s total liability in connection with any goods or services available through the Site and these Terms of Service will not exceed the amount you actually paid to VVRSE to purchase such good or service.
The limitations will not limit or exclude liability for personal injury or property damage directly and proximately caused by items you purchased from us through the Site or for the gross negligence, fraud or intentional misconduct of VVRSE, or for any other matters in which liability cannot be excluded or limited under applicable law.
19. INDEMNIFICATION
To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold harmless VVRSE LLC and its directors, officers, employees, partners, agents, and representatives (collectively, “VVRSE Parties”) from and against any claims, actions or demands, including, without limitation, reasonable legal and accounting fees, arising or resulting from
a) Your breach of these Terms or of any applicable law or regulation;
b) Your User Content, including any allegation that such content infringes or misappropriates the intellectual-property, privacy, publicity, or other rights of any person or entity;
c) Your misuse of the Services, Products, or Site; or
d) Your violation of the rights of any third party.
VVRSE will provide you with prompt written notice of any claim subject to indemnification. Written notice may be delivered by email to the address associated with your account, by certified mail, or by any other method that provides actual notice. Upon receiving notice, you must promptly assume the defense of the claim with counsel reasonably acceptable to VVRSE and pay all defense costs. VVRSE may participate in the defense at its own expense and, if you fail to diligently pursue the defense, may assume control of it at your expense. You may not settle any claim without VVRSE’s prior written consent unless the settlement (i) unconditionally releases all VVRSE Parties from all liability, (ii) does not require VVRSE to admit fault or wrongdoing, and (iii) does not impose any affirmative non-monetary obligations on VVRSE.
Your obligations under this section survive termination of these Terms and your use of the Services.
20. SEVERABILITY
If any provision or part of a provision of these Terms of Service is unlawful, void or unenforceable, that provision or part of the provision is deemed severable from these Terms of Service and does not affect the validity and enforceability of any remaining provisions.
21. NO WAIVER
Our failure to enforce any part of these Terms is not a waiver of our right to later enforce that or any other part of these Terms.
22. GOVERNING LAW
These Terms shall be governed by, and construed in accordance with, the laws of the United States and the State of California, without regard to any conflict-of-law principles that would apply the laws of another jurisdiction. You agree that any action arising out of or relating to these Terms or your use of the Services shall be brought exclusively in the state or federal courts located in San Bernardino County, California. You hereby submit to the personal jurisdiction of those courts and waive any objection to venue on the grounds of forum non conveniens or any similar doctrine. This Governing Law provision survives termination of these Terms.
23. ENTIRE AGREEMENT
These Terms of Service, together with any documents expressly incorporated herein by reference (including our Privacy Policy, Returns and Exchanges Policy, Order Processing and Shipping Policy, and Product Repair policy), constitute the entire agreement between you and VVRSE with respect to your use of the Services and supersede all prior or contemporaneous negotiations, understandings, agreements, communications, and representations, whether oral or written, between you and us, including, but not limited to, any prior versions of the Terms of Service.
24. CHANGES TO TERMS OF SERVICE
You may review the most current version of these Terms of Service at any time by visiting our website www.vvrse.com. We reserve the right, in our sole discretion, to modify, amend, or replace any part of these Terms at any time by posting the updated Terms on our website. Changes become effective immediately upon posting. It is your responsibility to review these Terms periodically. Your continued use of or access to the website or Services after any such changes constitutes your acceptance of the updated Terms.
25. TERMINATION
These Terms of Service remain in effect until terminated by either you or VVRSE. All obligations and liabilities incurred prior to termination, including obligations to indemnify, limitations of liability, payment of fees, and any provisions that by their nature survive termination, shall survive.
You may terminate these Terms at any time by notifying us that you no longer wish to use our Services or by ceasing all use of the website and Services. Upon termination, you must immediately cease all use of the Services. VVRSE may, at its sole discretion and with or without notice, suspend or terminate your access to all or part of the Services if we reasonably believe you have breached any provision of these Terms. In the event of termination by either party, you remain liable for all fees and other amounts due up to and including the effective date of termination.
26. CONTACT INFORMATION
If you have a question or complaint regarding the Site or these Terms of Service, you may contact us by email at info@vvrse.com.